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| HelpMate offers a unique life cycle approach to IT Service Management through the integration of Help Desk and Incident Management, Problem Management, Change Management and Asset Management processes in a single solution. |
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| Benefits |
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| Implementing HelpMate in an organization offers many benefits, including improved Help Desk effectiveness, optimized IT infrastructure efficiency, reduced total cost of IT ownership and assurance of a rapid Return on Investment. |
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| Integration |
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| Altimax offers integration solutions to extend the reach of the HelpMate solution. By taking advantage of connectivity between information sources, you leverage the power of HelpMate not only in your Help Desk, but also throughout your entire enterprise. |
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| Complimentary Solutions |
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| To add value to your HelpMate system, Altimax also offers pre-integrated complementary solutions such as Password Management and Microsoft SMS. |
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